SafetyOne™ Platform

Website & Mobile App

SafetyOne™ Platform

Rancho Mesa’s SafetyOne™ platform is designed to streamline the implementation of an effective safety program within your organization through real-time data and intuitive technology.

This is the last safety application you will need.

Download on the Apple Store

Get it on Google Play

Are you interested in using the SafetyOne™ platform?

Please complete the form to join our SafetyOne™ waitlist. This application is currently only available to Rancho Mesa clients. Existing clients will be contacted by their client technology coordinator to schedule the implementation of the website and mobile app.

Thank you for your interest and we look forward to working with you.

Forgot Username or Password?

App Features

Mobile app in hand, woman in hard hat

Risk Observations

Observations provide a way for users to review a set of specific questions from their mobile device, add relevant documentation such as photos and notes and assign issues to internal and external parties.

Mobile form on mobile phone at jobsite

Mobile Forms

Collect data from your mobile device using mobile forms. Utilize templates such as accident reports, incident reports, daily reports and many more. Or, create your own custom mobile forms.

Mobile phone with Toolbox talk app displayed while toolbox talk is taking place.

Toolbox Talks

Utilize the platform’s robust library of toolbox talks for jobsite safety meetings or create your own in the platform.

File Cabinet

Cloud-based storage allows you to upload .pdf files that can be accessed from the mobile app. Limit who has access to specific files like Certificates of Insurance, OSHA Logs, and project files based on the user’s assigned projects. Or, allow all mobile users to see files like your Employee Handbook and Safety Data Sheets.

Organization Policies

Utilize the Policies module to upload your existing company policies or use policies from our list of best practices to assist your organization in developing its own safety policies. These policies are available on the administrator website and, when activated for a project, allows mobile app users to see these policies directly on their mobile device.

Push Notifications

Broadcast weather alerts, introduce new policies, bring attention to a specific risk, or welcome a new hire to your mobile app users through push notifications. Target your company news alerts to all mobile users or to a select group.

Analytics

The risk dashboard allows organizations to quickly analyze their risk observation data based on specific projects, issue severity or individual mobile app user.

QR Codes

Harness the power of QR codes by sharing mobile forms and providing proof of an employee’s training certification. Add QR codes to jobsite signage, hardhat stickers, and employee badges to make accessing these forms and employee training and certification history easy.

Learning Management System (LMS)

Utilize our library of training content or upload your own videos, PowerPoints, and PDFs. Track third-party and hands-on training with verification and quizzes to prove employees understand the material.

 SafetyOne™ App Podcast

Contact SafetyOne™ Platform Support

Support

safetyoneapp@ranchomesa.com

(619) 937-0164 (Ask for Client Services)

SafetyOne™ App User Guides

SafetyOne™ App Frequently Asked Questions

SafetyOne™ Mobile Application

Featured
Toolbox Talks, QR Code
How do I generate QR codes to document toolbox talk attendence?
Toolbox Talks, QR Code

Users can review and sign toolbox talks on their own mobile device by receiving a link or scanning a QR code. Once you open a toolbox talk on your mobile device or tablet, tap the button “invite others'' that appears at the bottom of the toolbox talk screen. You will have the option to either email or text a link to employees, or generate a QR code for the toolbox talk that can be scanned.

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Toolbox Talks, QR Code
Push Notifications
Why aren't I receiving push notifications on my lock screen?
Push Notifications

In order to receive push notifications on your device’s lock screen sent by your system administrator, you must be logged into the SafetyOne™ app. The app doesn’t need to open, you just need to be logged into the app.

If you’re logged into the SafetyOne app and you are still not receiving the push notifications, it is likely a setting on your device.

Consult the instructions for enabling push notifications from your device’s manufacturer.

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Push Notifications
Auto-populated Data
Can specific data (i.e., address, contact information, etc.) be auto-populated on a mobile form when a name or company is selected on a field?
Auto-populated Data

No, the SafetyOne™ App does not auto-populate data on one field based on what is entered on another field.

However, to streamline the data entry process, use the “Copy Mobile Form” feature to copy a previously generated form and make whatever changes are needed to the new form. This is helpful on daily reports where only minor information may change from day to day.

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Auto-populated Data
Mobile Forms, Observations
Are users able to save mobile forms and observations before they are completed?
Mobile Forms, Observations

Yes, incomplete mobile forms and observations are automatically saved, so users may return to the complete them at any time.

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Mobile Forms, Observations
Spell-Check, Mobile Forms, Observations
Is spell-check available when completely field in an observation or mobile form?
Spell-Check, Mobile Forms, Observations

Yes, the SafetyOne™ App uses the device’s spell check capabilities, if available. Users can also utilize voice dictation to complete fields.

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Spell-Check, Mobile Forms, Observations
Geotracking, GPS, Mobile Forms, Observations
Does the SafetyOne™ App use Geolocation tracking?
Geotracking, GPS, Mobile Forms, Observations

Yes, if GPS is enabled on the device for the SafetyOne App, then the app will track the user’s location. This is useful when adding the location of the an observation or toolbox talk.

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Geotracking, GPS, Mobile Forms, Observations
QR Code
Can I scan QR Codes from the SafetyOne™ mobile app?
QR Code

In the upper right corner of all the SafetyOne™ mobile app screens, there is a QR icon. Click the icon to open a QR Code reader. This can be used to scan any QR Codes.

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QR Code
Working Offline, Login Offline
Why can't I login when I'm offline?
Working Offline, Login Offline

When you first login to the SafetyOne™ mobile app, you’ll need to have an internet connection. This allows the mobile app to verify your login credentials and download the appropriate data to your device.

However, when you are offline (without an internet connection) you can use the SafetyOne™ mobile app as long as you did not previously login out.

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Working Offline, Login Offline

SafetyOne™ Administrator Website

Featured
QR Code, Administrator
How can I create a QR Code for a Mobile Form?
QR Code, Administrator

SafetyOne™ administrators can generate QR codes for mobile forms. This is useful when non-mobile app users need to complete a mobile form.

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QR Code, Administrator
Administrator, Toolbox Talks
How can I Setup SafetyOne™ Toolbox Talks?
Administrator, Toolbox Talks

To begin setting up your SafetyOne™ account to utilize Toolbox Talks in the mobile app, as an Administrator, log in to your SafetyOne website account.

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Administrator, Toolbox Talks
User Roles, Supervisor
How can I give Supervisors the ability to add new users in SafetyOne™?
User Roles, Supervisor

In order to allow Supervisors to add new users to SafetyOne™, an Administrator will need to turn on Custom Permissions.

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User Roles, Supervisor
User Login, Employee
I assigned a training to a Trainee user, how do they recover their login information if they have forgotten their username/password?
User Login, Employee

If your employee does not remember their SafetyOne™ username or password, they will need to navigate to the login screen and click on the “Forgot Username / Password” links.

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User Login, Employee
Toolbox Talks, Tree Care Toolbox Talks
How can I access tree care-specific toolbox talks?
Toolbox Talks, Tree Care Toolbox Talks

The tree care-specific toolbox talks are available in your SafetyOne™ account. To make them accessible via the mobile app, you will need to assign them to a group.

However, it is a best practice to first, create a toolbox talk group in the administrator website, then assign 52 toolbox talks to the group. This will allow you to easily assign the entire group of toolbox talks to future projects/crews.

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Toolbox Talks, Tree Care Toolbox Talks
Toolbox Talks, Landscape Toolbox Talks
How can I access landscape-specific toolbox talks?
Toolbox Talks, Landscape Toolbox Talks

The Landscape-specific toolbox talks are available in your SafetyOne account. To have them accessible from the mobile app, you’ll need to assign them to a project or crew.

We recommend, first, creating a toolbox talk group. This will make assigning future crews or projects the same set of toolbox talks much easier.

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Toolbox Talks, Landscape Toolbox Talks
Trainee, User Login
I assigned a training to a Trainee user, how do they receive their login information to access the training?
Trainee, User Login

Once a user has been added as a Trainee in the administrator website, they will receive a welcome email with a link to setup their password. Once they setup their password, they will be able to login to the platform and access their assigned training.

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Trainee, User Login
User Roles, Toolbox Talks, Risk Observations, Generic Logins
Can I create generic user accounts that are shared between multiple people for the SafetyOne platform?
User Roles, Toolbox Talks, Risk Observations, Generic Logins

No, Rancho Mesa’s user agreement requires that each SafetyOne™ user (i.e., Administrator, Supervisor, Employee, Field Employee, Training Manager, and Trainee) has their own individual username and password to ensure data integrity. Sharing generic logins is not permitted.

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User Roles, Toolbox Talks, Risk Observations, Generic Logins
Certificates of Insurance (COI)
How do I collect and manage Certificates of Insurance from my sub-contractors?
Certificates of Insurance (COI)

The SafetyOne™ platform can be used to collect and manage certificates of insurance for both the organization and it’s sub-contractors.

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Certificates of Insurance (COI)
Training, Best Practices, Job Groups
How should I use job groups when assigning training?
Training, Best Practices, Job Groups

Job training groups work the same way as employee groups, only you group trainings together rather than employees. This allows you to choose a list of trainings that need to be done within a group rather than having to make each training active when you assign training to employees.

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Training, Best Practices, Job Groups
Training, Employee Groups, Best Practices
How should I use employee groups when assigning online training?
Training, Employee Groups, Best Practices

Employee groups can be set up when there are employees that are categorized the same way and take the same training. This makes it easier to assign training to a group of people rather than assign them one at a time.

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Training, Employee Groups, Best Practices
User Roles, Employee, Field Employee
What is the difference between an Employee and Field Employee?
User Roles, Employee, Field Employee

The Employee role provides access to perform tasks from the mobile device, but they are unable to delete or edit information from the website. They are only able to view any information that they generated from the website as well as access the their online trainings.

Field Employees are able to perform tasks from their mobile devices and only access their online trainings.

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User Roles, Employee, Field Employee
User Roles, Trainee
What role should I select for employees who only need training?
User Roles, Trainee

The Trainee permission structure allows users to only perform Training and generate a certificate of completion. They cannot log into the mobile application.

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User Roles, Trainee
Observations, Report Customization
Can the observation reports be fully customized to match our company branding?
Observations, Report Customization

There are four standard report templates to choose from that display your company’s logo and custom footer text (i.e., disclaimer).

If additional customization like a specific font and color scheme is desired, it can be done for a fee to cover the development costs.

Read More →
Observations, Report Customization
Mobile Forms, Conditional Formatting
Is there the ability for conditional formatting in mobile forms?
Mobile Forms, Conditional Formatting

Yes, within the mobile form creator, a “Nested Option” provides a way for companies to provide specific follow-up questions depending on the answers chosen for that specific question.

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Mobile Forms, Conditional Formatting
Mobile Forms
Are you able to track individual mobile users’ data to determine who has completed forms on time and who hasn’t?
Mobile Forms

From the administrator website, completed mobile forms can be filtered and/or sorted by the name of the user who completed the form along with the date the mobile form was completed.

For SafetyOne™ Pro Analytics users, Daily Form Completion Checks, along with custom alerts, can be used to notify a user when an analytical condition exists. These can be used when certain thresholds are not being met or when specific conditions merit further analysis.

Read More →
Mobile Forms
QR Code, Employee Certifications, Training
Why aren't my employee's Certifications showing up when we scan their QR Code?
QR Code, Employee Certifications, Training

The employee certifications and training history is available via the employee’s individual QR codes when the employee has an employee ID entered on the desktop administrator website and the certification/training record is in the Training section of the desktop administrator website.

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QR Code, Employee Certifications, Training

SafetyOne™ Platform

Featured
User Roles, Supervisor, User License
What is a Supervisor’s Role in SafetyOne™?
User Roles, Supervisor, User License

A person with a Supervisor user license is someone who manages one or more projects, crews, facilities, or programs. The Supervisor role might also be used by a safety manager or project manager in a construction company, a facility director in a home health care company, or a program director in a non-profit organization. 

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User Roles, Supervisor, User License
Observations, Observation Questions, Observation Links
How can I embed links in observation questions?
Observations, Observation Questions, Observation Links

You are able to add embed links to websites or files in observation questions, providing your employees with direct resources accessible from the SafetyOne™ Mobile App. These links can be added to custom observation questions from the SafetyOne Administrator Website.

You can link to a file stored in SafetyOne by retrieving the share link to the corresponding file in the “File Cabinet” screen. Or by using an outside online file storage site and retrieving the corresponding sharable link from there. You can also link to a website, but please note that if this URL is changed, the embedded link will be broken and will need to be updated to work again.

Read More →
Observations, Observation Questions, Observation Links
Online training, Online quiz
When a company news email is sent, will I get multiple notifications if I have the same email for multiple users?
Online training, Online quiz

No, you will not get multiple notifications, the company news alert will only be sent once per notification.

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Online training, Online quiz
User Roles, Trainee, Employee, Supervisor, Administrator, Training Manager, Trainee License, User License, Field Employee
What does each user role have access to?
User Roles, Trainee, Employee, Supervisor, Administrator, Training Manager, Trainee License, User License, Field Employee

There are two types of licenses, user, trainee, and recipient.

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User Roles, Trainee, Employee, Supervisor, Administrator, Training Manager, Trainee License, User License, Field Employee
Online training, Online quiz
How many attempts are allowed to complete an online quiz?
Online training, Online quiz

There is no limit to the amount of attempts for completing a quiz for online training.

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Online training, Online quiz
Trainee, User Login
I assigned a training to a Trainee user, how do they receive their login information to access the training?
Trainee, User Login

Once a user has been added as a Trainee in the administrator website, they will receive a welcome email with a link to setup their password. Once they setup their password, they will be able to login to the platform and access their assigned training.

Read More →
Trainee, User Login
Data
Is there the ability to synch data to a company drive on our server (i.e., auto renaming of forms, saving to folders, etc.)?
Data

While the file cabinet can be set up with an integration that mirrors the two integrated systems, this is not a standard feature and may require a fee to setup.

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Data
Tech Support
Where do we get user support for the SafetyOne™ desktop administrator website and mobile app?
Tech Support

Rancho Mesa’s Client Services team is the support contact for both the desktop administrator website and mobile app.  In the next mobile app update, the support contact information will be updated to Rancho Mesa’s Client Services Department. It currently displays the developer’s tech support department’s contact information.

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Tech Support
Observations, Accident Prevention Index
Is there a way to score Observations/Audits to quickly see issues using numerical values?
Observations, Accident Prevention Index

Yes, in SafetyOne™ Pro Analytics, there is an Accident Prevention Index Dashboard that will calculate the API of the observation based on the number of questions in the observation, # of issues (open and resolved) and severity of the issue(s). Alerts can also be set to notify you when the data shows an API that has reached a specific threshold.

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Observations, Accident Prevention Index
Data Stored/Backed Up
How is the data stored/backed up?
Data Stored/Backed Up

The SafetyOne™ platform consists of a set of mobile apps (for iOS and Android devices) and a web-based back-end for collaboration, data analysis and system administration, which is hosted on Microsoft Azure cloud service.

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Data Stored/Backed Up
HIPAA Compliance
Is the SafetyOne™ App HIPAA compliant?
HIPAA Compliance

The developer of the SafetyOne™ App is not considered a covered entity since they do not directly deal with patient data. Rancho Mesa’s clients, however, may create forms that ask for patient data.  In this case the developer would rely on Rancho Mesa’s client to be HIPAA compliant in how they use the data. 

Rancho Mesa limits access to client data on the SafetyOne™ App to Client Services Personnel for support and statistical use only. If you decide to use the SafetyOne™ App to collect and/or maintain patient data, we can discuss your individual scenarios with your Client Services Coordinator.

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HIPAA Compliance

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